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Terms of Use

Agreement to Terms

These Terms of Use ("Terms") govern your access to and use of the Family First Care Coordination website located at familyfirstcarecoordination.com (the "Site"). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this Site.

Non-Medical Services

Family First Care Coordination operates strictly as a virtual-first, non-medical consulting entity. We provide care coordination, support frameworks, planning, and resource identification. We do not provide medical assessment, diagnosis, treatment, medication administration, physical nursing interventions, or emergency response services. This Site and its forms are not a channel for clinical communication or emergency response.

If you or a loved one is experiencing a medical emergency or acute psychiatric crisis, call 911 immediately or go to the nearest emergency room. Do not rely on this Site for urgent or emergency situations.

Use of This Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment. Prohibited conduct includes:

  • • Submitting false, misleading, or fraudulent information through our forms
  • • Attempting to disrupt, damage, or impair the Site's servers or networks
  • • Using the Site to transmit viruses, malware, or harmful code
  • • Attempting to gain unauthorized access to any portion of the Site
  • • Including protected health information, medical records, or sensitive clinical data in form submissions

Form Submissions

When you submit a consultation request or partner inquiry through this Site, the information you provide is used to respond to your inquiry and coordinate follow-up communication. You are responsible for the accuracy of the information you submit. You should not include patient names, diagnoses, dates of birth, medical details, or other protected health information in any form on this Site.

Intellectual Property

All content on this Site — including text, graphics, logos, images, downloadable resources, and design elements — is the property of Family First Care Coordination and is protected by applicable intellectual property laws. You may view and download resources for personal, non-commercial use. You may not reproduce, distribute, modify, or republish any content from this Site without prior written permission.

Third-Party Links & Resources

This Site may contain links to external websites and downloadable resources from third-party sources. We provide these links for convenience and informational purposes only. We do not control and are not responsible for the content, accuracy, or practices of any third-party websites. Accessing third-party links is at your own risk.

Disclaimer of Warranties

This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Family First Care Coordination does not warrant that the Site will be uninterrupted, error-free, secure, or that the information is accurate, complete, or current. Your use of the Site is at your sole risk.

Limitation of Liability

To the fullest extent permitted by law, Family First Care Coordination shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of, or inability to use, this Site or its content. This includes, but is not limited to, damages for loss of profits, data, health, or other intangible losses, even if we have been advised of the possibility of such damages.

No Provider-Patient Relationship

Use of this Site and submission of inquiry forms does not create a provider-patient or clinical relationship. A formal service relationship is established only through a separate, signed agreement following a consultation. Nothing on this Site constitutes medical advice or should be relied upon as such.

Changes to These Terms

We may revise these Terms of Use at any time by updating this page. The most current version will always be posted on this Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. Last reviewed: 2026.

Contact Us

If you have questions about these Terms of Use, please contact us:

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