For Referral Partners

Supporting post-acute transitions.

Designed to support physicians, discharge planners, rehabilitation teams, skilled nursing facilities, home health partners, elder-law attorneys, and senior-service professionals by helping families follow through on care transition plans.

Eligibility

Who to refer.

Older Adults in Transition

Seniors experiencing a change in living situation, health status, or support needs who require structured care coordination.

Post-Acute Discharge Patients

Individuals recently discharged from a hospital or rehab facility who need structured support navigating the transition home.

Family Caregivers Overwhelmed

Adult children or spouses managing a loved one’s care from a distance or alongside their own work and family demands.

Complex Care Situations

Families navigating multiple providers, appointments, and community resources who need a single point of coordination.

The Process

Four-step referral process.

01

Identify

Recognize a patient or family who would benefit from medical care coordination and transition support.

02

Connect

Share our contact information or submit a partner inquiry through the form below to initiate a referral conversation.

03

Coordinate

We follow up with the family directly, conduct an assessment, and develop a personalized coordination plan.

04

Follow Through

We maintain ongoing communication and provide status updates (with the family’s consent) throughout the engagement.

Our Commitment

Partner expectations.

  • We respond to partner inquiries promptly and professionally.

  • We respect all privacy boundaries — no patient health information is transmitted through our standard inquiry channel.

  • We maintain a clear scope of practice and refer families to clinical resources when needed.

  • We provide transparent, structured communication throughout each engagement.

  • We do not guarantee specific clinical outcomes, reduced readmissions, or medical results.

Critical Privacy Notice

Protect patient privacy.

The inquiry form below is a general conversation starter, not a clinical referral channel. Do not include patient names, diagnoses, dates of birth, medical details, or records.

If you need to transmit protected health information, contact us directly to discuss a HIPAA-compliant solution that has been reviewed for the required privacy and security obligations.

Do not use this form as a clinical referral channel unless the configured solution has been reviewed for the required privacy and security obligations.

Partner With Us

Start a Referral Conversation.

Share your professional details and inquiry type. We will follow up to discuss how we can collaborate in supporting families across Northeast Ohio.

Do not include patient names, diagnoses, dates of birth, medical details, or records.