Website Privacy Policy
Overview
Family First Care Coordination ("we," "us," or "our") operates the website at familyfirstcarecoordination.com. This Website Privacy Policy describes how we collect, use, and protect information you provide through this website. We are a non-medical care coordination and consulting service; this policy does not cover clinical health records or protected health information handled through secure, compliant channels.
Information We Collect
When you submit a consultation request or partner inquiry form, we collect:
- • Your name, phone number, and email address
- • Your relationship to the person needing support
- • Your service interest and preferred contact method and time
- • A brief general concern or message
We do not request and you should not include patient names, diagnoses, dates of birth, medical details, or records through our website forms.
How We Use Your Information
- • To respond to your consultation or partnership inquiry
- • To coordinate follow-up communication regarding our services
- • To send an automated confirmation that your form was received
- • To create internal follow-up tasks to ensure timely response
Email Notifications
When you submit a consultation request, an automated email notification is sent to LaRitaJ@FamilyFirstcarecoordination.com so our team can follow up. A brief acknowledgment email is also sent to the email address you provided, confirming receipt and reminding you to call 911 for emergencies.
Analytics & Cookies
This website may use analytics tools and cookies to understand how visitors use the site and improve the user experience. You can manage cookie preferences through your browser settings. We do not use analytics to identify individual visitors personally.
Data Retention
We retain inquiry submissions for as long as necessary to respond to your request and provide ongoing coordination services. You may request deletion of your inquiry data at any time by contacting us at LaRitaJ@FamilyFirstcarecoordination.com.
Non-Medical Scope
Family First Care Coordination operates strictly as a virtual-first, non-medical consulting entity. We do not provide medical assessment, diagnosis, treatment, medication administration, or physical nursing interventions. This website and its forms are not a channel for clinical communication or emergency response.
Your Rights
You have the right to request access to, correction of, or deletion of the personal information you have submitted through this website. To exercise any of these rights, contact us at LaRitaJ@FamilyFirstcarecoordination.com or 330-217-8716.
Contact Us
If you have questions about this Website Privacy Policy, please contact us:
- Phone: 330-217-8716
- Email: LaRitaJ@FamilyFirstcarecoordination.com
- Service Area: Twinsburg, Ohio 44087 and a 25–30-mile Northeast Ohio radius
Updates to This Policy
We may update this Website Privacy Policy from time to time to reflect changes in our practices, tools, or legal requirements. We encourage you to review this page periodically. Last reviewed: 2026.